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KEYBANK NATIONAL EMERGENCY DEPENDENT CARE REIMBURSEMENT PROGRAM

 

KeyBank National Emergency Dependent Care Reimbursement Program supports our employees through the COVID-19 pandemic by offering the ability of eligible employees to be reimbursed for up to $1,500 of qualifying dependent care expenses during the program term through the KeyBank Hardship Relief Fund. 

 

The program is administered by Gifts of Kindness, LLC on behalf of The Columbus Foundation to help ensure funds are distributed efficiently, equitably, and with discretion. The Columbus Foundation staff will handle administration of the application process and grant-making decisions as they relate to this fund. KeyBank will not be involved with those decisions. All applications are kept in strict confidence and are considered on the basis of need and eligibility.

 

Please note that Key reserves the rights to modify or terminate this program at any time and for any reason with or without prior notice.

 

 

Step 1: Are you eligible for assistance?

 

  1. Must be an active employee on the date the unplanned expense is incurred;
  2. Must have been required to be present at a physical Key location under Key’s line of business’ business continuity plan at the time the expense was incurred; and
  3. The employee is a regular full-time or part-time employee scheduled for 20 or more hours per week.  Eligible employees do not include any on-call or seasonal employees.

*”Key” includes KeyCorp, KeyBank National Association, and their participating affiliates and subsidiaries.  A list of participating subsidiaries is available upon request from the program administrator.

 

For more detailed information on eligibility, please refer to the following guidelines:

 

ELIGIBILITY GUIDELINES

 

Step 2: Do you have an eligible expense that qualifies for reimbursement?

 

For purposes of this program, “qualifying dependent care expenses” include the reasonable amount of any unplanned out-of-pocket expense incurred by an eligible employee for child, dependent or elder care due to a government-mandated closure of caregiver facilities where the employee works or resides.

 

A qualifying dependent care expense does NOT include expenses incurred because of an eligible employee’s disinclination to use such facilities. It also does not include regular caregiving in a normal setting.

 

In order to be reimbursable, the expense must be incurred during the program term, March 13, 2020 through June 13, 2020, subject to earlier termination or extension at KeyBank’s sole and absolute discretion. Employees must request reimbursement by no later than 30 days following the end of the program term.

  

Apply for financial assistance

 

This fund will provide grants of up to $1,500 for reimbursement of qualifying dependent care expenses to qualified employees experiencing financial hardship due to the COVID-19 pandemic.

 

To apply for assistance today:

 

  1. Complete an online application.

    • Click the application link and choose “CORPORATE EAP APPLICANT” to be directed to the correct application login page.

    • Click Apply, new users will need to complete the registration process by clicking Register in the top right corner.
    • For new users, click Create An Account and then Send Verification Link.
    • You will receive an email with the subject “SurveyMonkey Apply Account Email Verification”, Confirm your email address and click Continue.
    • Click Start under All Applications. You can also go back to the online application and click Apply.
    • Complete the application and make sure to click Review and Submit on the left side once it is marked complete and after reviewing, click Submit.

OR

 

  1. Download and return application via:

 

Questions about the application process? email KBEHR@columbusfoundation.org or call (614) 545-5770.